The spa and wellness industry is a growth sector which suffers from lack of suitably skilled staff, so when you have great employees look after, nurture and develop them!
As part of the interview process, we often ask ‘ where do you see yourself in xxx years’ but along the way we can lose sight of this road map. As a leader investing in your employees is an investment in your business – it is not one sided.
The benefits of ongoing training and development:
- Increases staff retention
- Aligns your team and improves company role
- A happier staff leads to better customer service experience,client retention and increased revenue
- Save the company time ad money on recruitment and on-boarding