Here are 6 ways to create an exceptional guest experience.
✨Make it easy for clients to make a reservation i.e. online booking
✨Inform each guest of all relevant information related to their booking to ensure guests come prepared and maximize their experience.
✨Mention complimentary facilities when booking a treatment.
✨Reward loyal customers.
✨Celebrate occasions such as birthdays, anniversaries etc.
✨Personalize their experience.