Professional Development For Administrators
A receptionist plays an extremely vital role in the representation of a spa or clinic. Often, they are the first people your clients interact with, making them the face and voice of your business
We sometimes forget many receptionists are also responsible for administrative tasks, special projects, and support for individual executives.
When it comes to professional training and development, we see how this is beneficial in other departments, yet we neglect our front line.
Providing the administrative team with the tools to be more efficient within their roles and providing ongoing training and development will only enhance their performance and improve your business.
If you are not already having career development conversations with your administrative team, we would encourage you to do so.