Spa Supervisor- Niagara Falls, Ontario

Full time @BI Recruit
  • Post Date : April 1, 2024
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Job Detail

  • Job ID 6485

Job Description

Beauty Incubator Recruitment are currently looking for a Spa Supervisor to provide support to the Spa Manager at one of southern Ontario’s leading hotel spas located in Cambridge, Ontario. The successful candidate will thrive on providing genuine and thoughtful service, be passionate about the spa industry and will be knowledgeable about current spa trends.
As a Spa Supervisor you will be is responsible will include:
  • Managing the day-to-day spa operations
  • Handling administrative duties; scheduling appointments, guest inquiries
  • Training new staff on spa policies and procedures
  • Managing inventory, and purchase orders
  • Overseeing customer service, and communicating with the management team to ensure the smooth functioning of the spa.
Skills & Qualifications: 
  • Team lead skills, including the ability to motivate, mentor, and guide staff
  • Excellent customer service skills, including conflict resolution and problem-solving
  • Strong communication skills, including the ability to communicate effectively with staff and guests both orally and in writing
  • Administrative duties, booking appointments, responding to spa inquiries and interacting with guests in a professional and courteous manner
  • The ability to train new staff on spa policies and procedures, equipment usage, and safety protocols
  • Ability to maintain inventory
  • Minimum 3 years of spa or hospitality experience with demonstrated spa supervisor or team lead experience


  • Minimum of 3 years’ experience as a spa supervisor in a luxury spa
  • Working knowledge of Book 4 Time software  (an asset)


Job Type: Full-time ( weekends/holidays)



  • Salary and Health benefits
  • Employee discounts
  • Training and ongoing professional development
  • Employee perks


To learn more about this exciting opportunity please get in touch. All conversations are treated in confidence.

Beauty Incubator Recruitment Inc. are niche recruiters for the esthetic and wellness sector. Our consultants have many years industry experience from consulting, medical practices, sales and education in both Canada and the US. With our extensive experience and contacts, we seek out the best jobs for our candidates and the best candidates for our clients.

Our mission is to enable esthetic & wellness professionals to unlock their full potential.


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