Trying to increase your client base? If so, we’ve listed some of our top tips for growing your client base.
✨Most spas/clinics offer broadly the same treatments- identify your “Unique Selling Point” as to why customers would choose your over the competition.
✨While you should treat every client as a VIP, you may want to think of ways to reward your regular customers.
✨Be truthful. If you If you don’t know the answer to a client’s question don’t try and fluff it, say you don’t know & follow up once you have the answer.
✨When clients come to the spa they want to be treated by an expert, so ensure that staff are kept up to date with new products, services, science, protocols etc.
Tell us what one thing you do to increase your client base?